Question & Answer

Frequently Asked Questions

Ordering on is easy and safe. Once you have found the item you would like to purchase, click on the “Add to Bag” button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process when you will be asked for your credit card information.

We currently accepts all major credit cards.

Yes, it is safe to order on We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

Mireyausa has approached GDPR compliance with the trust and confidence of its customers in mind. Responsible personal data processing is at the core of what we do. To learn more about how Tiffany processes your personal data, please visit Mireyausa ‘s Privacy Policy and revisit the Policy for periodic GDPR updates, including how you can exercise your personal data rights.

Yes. Mireyausa has a ring size conversion chart available online to help you determine your ring size. Please click here to view chart.

Mireyausa maintains the highest standards in selection, materials and craftsmanship, creating jewelry that has been passed down from generation to generation. With some simple basic care, you can help preserve and protect your jewelry for years to come.

Over the years, rose gold jewelry can become a treasured family heirloom if properly cared for. Dust, pollution and daily wear and tear contribute to the aging of gemstones’ luster. The surface of rose gold jewelry can become dull. Time-worn claws and clasps can result in the loss of a stone or an entire piece of jewelry.

Check out our rose gold jewelry care guide.

At Mireyausa, we take precautions in accordance with health authorities and government guidelines to protect you and our customers. Currently, express delivery is not available. Please note that at this time, product availability may be limited.

To ensure secure delivery of your order, we ship orders only to the addresses indicated at checkout.

To make a return, nothing more simple, send us an email to receive the slip from one of our warehouses. Print it out, and drop your items off at your favorite post office. It will be your responsibility to insure your item for return.

Please note that you must pay for the return shipping.

A shipping notification with tracking details will be sent via email after your order has shipped. You will receive multiple email acknowledgements if your order involves multiple shipments.

All the details of your order will be available in your customer account

Please allow 4-5 business days for your jewelry to ship. Jewelry purchased in the same order may not always ship together.

At, we offer free shipping on all orders.

Send us your question by e-mail or directly on the contact page. We will take the time to answer you with precision.

We will be able to post the question and its associated answer directly on this page Frequently Asked Questions.